Last updated: 01-20-2025
At Greater Grace Group Home, your privacy is paramount. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our facility, interact with our services, or use our website (if applicable). By accessing our services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Full name, address, phone number, email address.
- Date of birth, gender, and other demographic information.
- Emergency contact information.
b. Health Information
- Medical history, treatment plans, and current medications.
- Information related to care preferences and needs.
c. Payment Information
- Billing address and payment method details.
d. Usage Information
- Information related to your interaction with our services (e.g., website or service inquiries).
2. How We Use Your Information
We use your information to:
- Provide high-quality care tailored to your needs.
- Ensure safety and well-being while residing in our home.
- Process billing and payments for services rendered.
- Communicate updates, care plans, or required information to you and your designated representatives.
- Comply with legal obligations and maintain regulatory compliance.
3. Sharing Your Information
We only share your information in the following circumstances:
- With Consent: When you provide explicit consent for information sharing.
- Healthcare Providers: To coordinate care with physicians, therapists, or other professionals.
- Legal Obligations: To comply with court orders, laws, or government agencies.
- Emergency Situations: To protect the health or safety of residents or others.
4. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage system is completely secure, and we cannot guarantee absolute security.
5. Your Privacy Rights
You have the right to:
- Access and review the information we have about you.
- Request corrections to your personal or health records.
- Request restrictions on certain uses of your information.
- Withdraw consent where applicable.
For inquiries or to exercise your rights, please contact us using the information provided below.
6. Third-Party Services
If Greater Grace Group Home uses third-party services (e.g., for billing or communication), those services are governed by their respective privacy policies. We take reasonable measures to ensure third parties protect your information.
7. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. Any updates will be posted with a revised “Last Updated” date, and we encourage you to review it regularly.
8. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
Greater Grace Group Home
1212 Secrest Commons Dr
Monroe, NC 28112
256-348-5648 / 704-218-2057
info@greatergraces.com